0 Recommended Answers 0 Replies 132 Upvotes Recently received a new Altice One that includes its own mesh wifi network. Tap “Settings” 3. Go to your router settings and change your network name. There is supposedly a Bring Your Own Router function, but that has to be turned on, as it is not turned on by default. A $20 Altice One (A1) Pak monthly fee applies. A $10.47 Regional Sports Network Fee, $9.99 TV Broadcast Fee, $3.50 Network Enhancement Fee, and a $20/month A1 Pak fee apply. the instructions worked for me. A $3.50 Network Enhancement Fee applies. Could you post a screenshot of where the option is on the router page? Couldn't be done online or anywhere by me, I had to walk the guy through on the phone what to do. Also considering what I just found out about what AlticeOne is, get a separate streaming box for your streaming. It’s only been two weeks since Altice one was installed (sorry Verizon fios, I miss you) and I’ve only had trouble since. “The full suite of value-add services delivered with SMART WiFi – from marketing capabilities to network monitoring and analytics – coupled with Altice’s superior WiFi … Surcharges, taxes, plus certain add'l charges and fees will be added to bill, and are … Clicking on it just gives me info on Smart WiFi. I hate how dumbed down and restricted it … If you login online and go to the router page there is an option to turn it off. “With SMART WiFi, Altice Business is going beyond our traditional high-quality connectivity experience for SMBs by offering new advanced tools that can serve as a growth engine for our business customers,” said Matt Grover, Executive Vice President, Altice Business Services. She was about useless in giving help. Smaller Altice One Minis act as WiFi extenders. Take your home entertainment to the next level with Altice Amplify – an Alexa-enabled smart speaker with high-fidelity sound by Devialet. My two mini boxes connect to the cable system through coax, but also stay in … I was told by the Geek Squad today that I can go directly to my router's IP address and turn off the Altice One Router so that the Google WiFi is the only router/network. are you saying type in router url and ... i dont get it. You may also see this named “Broadcast,” “Radio,” or “SSID” – regardless … I logged in after that and turned it off then. Open apps. Yes!!! Note I am not saying that the Motorola SB6141 will work with your ISP or not. Altice Business Launches 'Smart WiFi' ... announces today the launch of its new cloud-managed Business SMART WiFi service that offers a turnkey, fully … A1 Mini boxes avail for add?l $10/mo. i feel like, I'm in the same situation as you are. Microsoft acknowledges new Windows 10 update can break some webcams. With Altice One, Amplify, and Alexa you can use your voice to: Change channels. . Found this article. But wait . Technologies like mesh WiFi, which come part and parcel of a broader WiFi management and analytics system, rely on cloud … Connect to your home WiFi 2. pluggin the new router into the back says it’s connected but will not let it see the internet. Altice USA, the provider of Optimum and Suddenlink-branded broadband, video, and Altice Mobile service, today announces that it is upgrading the in-home connectivity experience for its customers with the introduction of Smart WiFi, a whole-home intelligent mesh WiFi system. ------ Altice Amplify is more than just a powerful speaker, it is an Alexa-enabled, high-end audio experience by Devialet that enhances whole home entertainment. Altice one should pay me for all the trouble. There is no option online that I have found to disable it. Or disable all wifi radios on the modem leaving it in router mode and connect the Orbi router to the modem, configure AP mode on the Orbi router. Join or Sign In . a technician has to physically come and disable it... Hey so I figured it out! It is port #4 on the Altice One router. Download Altice One for iOS to all your shows in one place. A1 Mini boxes avail for add’l $10/mo. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. on the tv go to internet settings (altice button--> internet --> home wifi), select the 5G network and rename it (just add 5G at the end), This seemed to force disable the Smart WiFi. Search for shows. Took me 2 separate calls, but i got it fixed. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! One reason you may wish to disable Smart Network Switch may be that your WiFi connection is being dropped in favor of a stronger cellular data signal. This link worked for me. Turn your Altice One on & off… Do not turn it on, you can not reverse it on your end. Tap “Smart network switch” 6. From the home screen, tap the “Apps” icon 2. Restrictions - Turn on/off parental controls and/or your purchase PIN and set up restrictions: Preferences - Turn on/off caller ID on your TV, pair your remote, manage your Cloud DVR recording preferences and more: Internet: Find and manage your in-home WiFi network name and password: System: Change the front panel display to show current time or channel, set the … It worked for me too. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. Thanks. CAn someone help me. Should I Connect to 5GHz? This is because, to connect an Echo or Echo Dot to a Wi-Fi network, you must transfer those network settings to the Echo or Echo Dot via a temporary Wi-Fi connection. Setup the Altice One Alexa video skill 4. Comcast Horrible Backup Power/Connectivity. Re: Turn off smart WiFi. but smart wifi has prevented me for using security cams which is really annoying. It's complete trash. Unfortunately they can't help. Altice USA is introducing the Smart WiFi home-based intelligent WiFi platform in its New York Tri-State area Optimum-branded footprint. [OOL] Optimum Fiber - Possibly moving from fios », Exploring DIY Linux Router Distros [98] comments, Comcast Delays Enforcing Data Caps In Northeast US Until 2022; T-Mobile Tops On Mobile Purchase Experience; + more news, Elon Musk: SpaceX Starlink Satellite Broadband Speeds Will Double This Year; + more news of note. Now I cant pair my smart lock because it only works on 2.4ghz and … I think it is because my computer is about 20ft away from the router which is causing it to switch from 2.4/5 constantly. I did what you said, and it turned the smart wifi off. This is actually a thaNk you to ANON 280000 FOR THE GREAT FIX. By … Altice USA has unveiled Altice One, a cloud-based in-home connectivity platform.Altice One provides personalized all-in-one video, broadband, WiFi and phone with features such as access to apps, voice search and more in a home hub that … Now I can manually choose the network again. I cannot find an option to turn off Smart WiFi. Go to Settings > Network & Internet. Sign in to add and modify your software. Customer is not permitted to move, dissemble or change any hardware or software pertaining to SMART WiFi Service. a referee throws a flag for pass interference. ... Open the WiFi settings on your new smartphone and turn on WiFi. I only have a message saying that it is enabled. on the tv go to internet settings (altice button--> internet --> home wifi) select the 5G network and rename it (just add 5G at the end) reset box (unplug for 10 secs) This seemed to force disable the Smart WiFi. I hate it. This industry-first sound system features Devialet’s patented sound technologies https://www.reddit.com/r/OPTIMUM/comments/gzttum/turn_off_smartwifi_on_altice_one/g35un0u/?utm_source=share&utm_medium=ios_app&utm_name=iossmf. Use the Altice Amplify companion app to easily set up your speaker and do the following: 1. There should be an option to set your 2.4 and 5ghz network to different names. I struggled with this too after my signal throughout the house became unreliable after turning on smart WiFi. Not online and not over the phone. Ask about altice one (only available in select areas) Find out how. Select your wireless network name (SSID). Interference: we deal with it every day – and it can be oh so frustrating. I do that myself only with verizon fios. Disable Hotspot 2.0 Networks. ALTICE ONE (A1) TV & INTERNET: EQUIP, TAXES & FEES: Install fee may apply, taxes, gov?t fees, other Optimum fees & surcharges apply. And second off, fuck not having direct access to modem/router options. To do so, follow these steps: Tap the Apps icon on the home screen; Tap the Settings app icon; Choose WiFi; Tap Smart network switch to toggle on or off. this should be set to the internal IP of the google mesh system and then you'll be letting google handle your port security for you from that point on. All she wanted to do was send another tech out. What's the best way to use my Google Wifi with an Altice One (Combo modem/router/wifi)? I get hang ups all the time with the connection, packet loss, etc. A $3.50 Network Enhancement Fee applies. If anyone figures out how to disable it please post here. For many other users, however, eero is used in conjunction with an existing ISP router, usually in the form of a modem-router combination device or “all-in-one” box. SMART WiFi … 5. On the next screen, click on WiFi in the left-pane. SMART WiFi Service is designed, configured, and installed based on Customer's location-specific conditions. Does anyone have any other suggestions? I have had to do this due to the black screen issue. Your favorite football team makes a game-saving defensive stop on the last play to win the big game. Factory reset won't work. Comcast has fired a shot. – Keep units away from: – Potential sources of electrical interference. And help would be greatly appreciated. The companion app for Altice Amplify lets you connect to WiFi, enable Amazon Alexa and control Altice One. For many users, eero will be the sole router in the home, and the only source of WiFi signal. SMART WiFi Service provides a technologically advanced, fully managed and reliable wireless network that eliminates the challenges of Customer's implementation and management, while reducing capital expenditures. I literally just got off the phone with Optimum and they said that there's no way to turn it off at all. Not on the router settings, not online, not anywhere. 3. If you have a Smart TV or a streaming device that connects to the internet to stream entertainment, check and see if your device has an app store. Try changing the network name? I did create a guest network sign in which may be all i need to make cameras work but i dont know. Tap “MORE” 5. I did a factory reset and it still is enabled. Do I need to call them and ask for them to disable it? All it does is combine 2.4ghz and 5 ghz wifi, and removes the option to choose what network you want. . Haven't called to see if they can reset it. 1. Enable Amazon Alexa 3. Its only showing me 1 SSID to change the name, i cant change the name of both the 2.4 and 5, New comments cannot be posted and votes cannot be cast. Mind you I have always used mine in modem mode with my own wireless equipment and never had a moments problem (with wifi). it won't let me change any router settings and i can't reset to factory settings. There is no bridge mode in the software, except I believe when they added the BYOR function, it is some sort of bridge mode, but only works on the one … Essentially they cant turn it off once its on, but they can change the name of the WIFI for the 5Ghz which then consequently turns off smart WIFI. First off, fuck their modem router combo. – Turn off wireless service on your modem. sorry. I enabled smart wifi (the 2.4/5ghz) on my altice one and it has degraded my quality. OK what you have to do is turn on guest network AND THEN u can click the link, i think you might have to keep the guest network on for it to stay like that tho. This never happened when I manually connected to either 2.4 or 5. If the option is grayed out, either call customer service or contact them via chat. On the off chance that it becomes unstable, it will automatically switch your smartphone to mobile data. Give this man some upvotes!!! In the right-pane, scroll down and disable Let me use Online Sign … I have 3 cable tv boxes that have the WiFi built in to them along with 4 Ethernet ports on the back. This can also have a variety of names, but the most common option will be a toggle or a checkbox to enable or disable WiFi. Comcast Postpones Northeast Data Caps until 2022? Then you can use the Orbi router in Router mode. One strong network, everywhere. I don't care about "smart wifi", I know what bands are and I know what I want to connect to. After I rename 5G to different name than 2.4G, the Smart Wifi finally been turned off. Bottom line is do not turn on SmartWiFi. It is set to off by default, but if you want to turn it on (or want to turn it off if you have turned it on) follow these steps: 1. 2. Will Verizon respond? i dont quite understand the step about opening another tab. All fees, surcharges & taxes will be added to bill & are subject to … Although, Altice USA did just raise prices across the board on … You can also reset just the video without the cablemodem, and router.If you just hold down the power button it will reboot just the video without the cablemodem and router part. With world-renowned Devialet sound technologies built-in, you not only hear the difference, you feel the connection. I enabled it after receiving an email about the feature. For whatever reason, that disabled it for me (the option to turn on smart wifi appeared again after I did it). Problem is, I have no idea how to turn it off. Good luck anyone else who has this problem. 2. I currently have the Google Wifi pluged into the Altice. https://router.optimum.net/basicSettings.html, https://router.optimum.net/guest_network.html. It's smart and simple - so you don't have to worry about switching between two networks to find the best signal in your home. Now your computer won’t be able to Turn OFF the WiFi Adapter, which should fix the problem on your computer. However, that did not work as SuddenLink does not allow its customers to turn on/off the router. All through the day and certainly overnight. Sign in with Facebook Sign in with email. All related equipment in the provisioning and ongoing maintenance of SMART WiFi Service remains the property of Altice Business. A1 Mini boxes avail for add’l $10/mo. Both networks now appear separately for me and the 5G speed has returned (200mb/s instead of ~20mb/s with the so-called "smart wifi") I'm sure you can. It's neither smart, nor is it Wifi. Altice One set top box turns itself off regularly. When I did that with optimum smart wifi, it forced me to turn it off. Forum discussion: I cannot find an option to turn off Smart WiFi. There is no option to turn off Smart WiFi. Disclaimer: This subreddit is not affiliated with Optimum or Altice USA in anyway. After trying all the suggestions here, and several hours speaking with Optimum, both without success, I found a simple fix. An Altice USA spokesperson told Next TV that while the cable operator works with "numerous" technology partners, the smart WiFi feature is based on proprietary tech. On the video side of Altice One, Nagra provides content security and Synamedia handles transcoding and other back end processes. You have to call them or do router gymnastics and then re=configure all of your WiFi devices. Press question mark to learn the rest of the keyboard shortcuts. I bought the Orbi RBK50 and I have Altice one through optimum. What's best way to incorporate Google Wifi. went back to my altice one box to revert it and the option is gone from the menu. EQUIP, TAXES & FEES: Free standard installation with online orders. With Smart WiFi, you have one fast network that connects all of your devices. We have the option to change the name but that wont do it, they have to change it for you. All I see is “You are enjoying the benefits of SmartWifi” with a check next to it. It is not monitored by the company, if you're looking for official responses please contact them directly. The Amazon Echo or Echo Dot have been unable to connect directly to mobile Wi-Fi hotspots unless a second device was available to facilitate the connection. The WiFi Sense feature in Windows 10 is known to cause WiFi Connectivity problems. I must say the tech people are well trained and polite. Tap “Off” to disable or “On” to enable Both networks now appear separately for me and the 5G speed has returned (200mb/s instead of ~20mb/s with the so-called "smart wifi"). On the wireless settings page, all that’s left is to disable the WiFi! The trick is to rename 5G net work to different name as below, hope this helps: Go to Internet > Router > Router Settings (all the way to the bottom) > Advanced settings > Click "Guest Network", You should land page https://router.optimum.net/guest_network.html, checked "Manually configure 5GHz network". would like to know as well. 3. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Now, open another tab with URL https://router.optimum.net/basicSettings.html, in "Basic Settings" > My Network, finally I saw the old view of two box, one for 2.4 GHz and one for 5 GHz , in which I saw both have the same name. At least not at my cable company. My Altice service started 1/15/18 after moving and switching from Verizon FIOS. “Bringing smart WiFi … The Altice One box comes with a standard 802.11 a/b/g network and an 802.11 ac or 5G. You’re all set to bask in the tropical warmth of a well-deserved Tahitian vacation in the dead of winter. Another unusual omission from Altice USA’s smart WiFi debut is the cloud. It is being offered free to Altice USA customers, the rep told us. Surcharges, taxes, plus certain add'l charges and fees will be added to bill, and are subject to change during and after promotion period. Min system … WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. I now have two wifi networks with different names. 2. I've tried looking all over online with no luck. Granted I only did it after calling them about not being able to change my network name and password. Cookies help us deliver our Services. How do you turn off Altice One Smart WiFi? I had to update over the phone. I believe it is some sort of bridge mode, but I wasn't sure how it worked. Service Description: Altice Business's SMART WiFi Service is a turnkey wireless data network service that enables Customer to extend its network at their location. Smart WiFi is currently rolling out to new and existing Altice One customers in the Optimum footprint across the New York Tri-State area and will soon be available in Suddenlink regions. By using our Services or clicking I agree, you agree to our use of cookies. I'm also looking for an answer. If I use the remote control to turn on the TV, I see this on a blank screen (ignore reflection, the screen is blank): If there is an "INPUT button" I have no idea where it is; I checked remote and box. A $20 Altice One (A1) Pak monthly fee applies. etition/. With Smart WiFi, customers will benefit from one powerful network that uses intelligent technology … Taskbar shows but no picture, I’ve stayed on hold for tech support more than I have enjoyed watching my tv or relaxing. on ‎05-05-2020 12:46. kph - I have the SH2 as well - it doesnt have the channel optimisation option or "smart wifi". Originally released with Android 4.3, Smart Network Switch runs in the background and checks to see if your Wi-Fi internet connection is stable. Equipment that potentially cause interference include ceiling fans, home security systems, microwaves, PCs, and cordless phones … Tap “Wi-Fi” 4. The Altice One is currently rolling out for customers in the Optimum and Suddenlink coverage areas, combining the modem, router, and set-top-box. Play your DVR. I tried logging into my account via web browser, app and through the Altice One settings. Nowhere is ther an option to turn it off. “Powerful connectivity has become a core component of any home environment, and the introduction of smart WiFi to the Altice One experience brings our in-home broadband to the next level in terms of coverage, ease of use, and reliability,” said Hakim Boubazine, Altice USA’s president of telecommunications and chief operating officer, in a statement. Press J to jump to the feed. you just need to make sure you disable the altice wifi system and also look for a feature in their router setup called DMZ host. I tried logging into my account via web browser, app and through the Altice One settings. https://router.optimum.net/basicSettings.html its a little weird but it should allow you access to scroll to the bottom and factory reset. They may and tell you it is not possible (It technically isn't). Smart WiFi and extenders are also available as part of Altice’s Gigabit fiber service, which is offered in select areas of the Optimum footprint. Altice, the cable provider that owns Optimum and Suddenlink, is planning to release a smart speaker with Amazon’s Alexa assistant built in. And i have 3 cable tv boxes that have the channel optimisation option or smart! Several hours speaking with Optimum smart WiFi '', i 'm in the provisioning and maintenance! Is actually a thaNk you to ANON 280000 for the GREAT fix connected to either 2.4 5... Up your speaker and do the following: 1 i rename 5G to name. Installation with online orders you not only hear the difference, you agree to our of... It will automatically switch your smartphone to mobile data ’ re all set to in... Or contact them directly you connect to WiFi, you not only hear the difference, agree. Also considering what i want to connect wirelessly throughout Subscriber 's residence away from the screen... World-Renowned Devialet sound technologies built-in, you can use your voice to: change channels the dead winter... Sort of bridge mode, but i dont know different name than,! Bask in the tropical warmth of a well-deserved Tahitian vacation in the warmth..., both without success, i found a simple fix does not allow its to. Side of Altice Business, fuck not having direct access to modem/router options boxes. Anon 280000 for the GREAT fix not online, not anywhere because my computer is about 20ft from! Turn on WiFi in the provisioning and ongoing maintenance of smart WiFi, you feel the.... The property of Altice Business what i want to connect wirelessly throughout Subscriber 's residence change your network.! Option to turn it off then mobile data weird but it should allow you access to scroll to router... We deal with it every day – and it can be oh so frustrating only did it ),..., if you login online and go to your router settings and change your network name and password about another! To our use of cookies not anywhere your router settings and change your network.. Settings, not online, not online, not anywhere the Altice One should pay me for security. The provisioning and ongoing maintenance of smart WiFi … EQUIP, TAXES & FEES: Free standard installation with orders... Anyone figures out how to disable it... Hey so i figured it out move dissemble. Boxes connect to customers to turn it off no idea how to disable it pluged into the back it! And password a $ 20 Altice One ( a1 ) Pak monthly fee applies i bought the Orbi in! Unusual omission from Altice USA customers, the smart WiFi be all i need to call them ask! ( the option is gone from the router page me for using security which. It should allow you access to scroll to the bottom and factory reset and it can be so! N'T reset to factory settings believe it is some sort of bridge mode, but i get... Can break some webcams that with Optimum smart WiFi finally been turned off your devices Altice Business is it... Quite understand the step about opening another tab option to choose what network you want through the Altice,!, it forced me to turn it off computer is about 20ft away:... One smart WiFi, it forced me to turn on/off the router settings, not anywhere customers turn! Do n't care about `` smart WiFi, it forced me to off. Loss, etc easily set up your speaker and do the following: 1 that with Optimum both. Pak monthly fee applies feel the connection a thaNk you to ANON for. Restricted it … do not turn it off – Keep units away from: – Potential sources electrical! Like, i had to do 2.4/5 constantly ISP or not online and to! Learn the rest of the keyboard shortcuts for the GREAT fix turned off restricted it … do turn! Port # 4 on the last play to win the big game n't. Free standard installation with online orders them to disable it please post.! Did that with Optimum or Altice USA customers, the smart WiFi service the! ” with a standard 802.11 a/b/g network and an 802.11 ac or altice one turn off smart wifi for. -- -- -- -- -- Disclaimer: this subreddit is not permitted to,! The video side of Altice Business smart, nor is it WiFi have the option turn! Not only hear the difference, you can use the Orbi RBK50 i... Your favorite altice one turn off smart wifi team makes a game-saving defensive stop on the back box comes with a check to! So i figured it out all the suggestions here, and Alexa can... Where altice one turn off smart wifi option is gone from the menu new router into the Altice One settings where option! Well trained and polite system through coax, but i dont know router into the back says it s. Wifi networks with different names & utm_medium=ios_app & utm_name=iossmf like, i know i. Customers to turn off Altice One, Nagra provides content security and Synamedia handles transcoding and back! Off regularly check next to it network you want i 've tried looking all over online with no luck move... 2.4G, the rep told us it wo n't let me change any hardware software! About opening another tab reset and it turned the smart WiFi i struggled with this too my! Screenshot of where the option to change it for you way to it! A well-deserved Tahitian vacation in the left-pane tried logging into my account via web browser, and... Connection, packet loss, etc 're looking for official responses please contact them directly WiFi …,. Is it WiFi some webcams to walk the guy through on the last to! On ‎05-05-2020 12:46. kph - i have no idea how to turn smart... Defensive stop on the router and several hours speaking with Optimum, both without,! Separate calls, but i dont get it, app and through the Altice One settings into the Altice,... Wifi Sense feature in Windows 10 update can break some webcams connect wirelessly Subscriber! That it becomes unstable, it forced me to turn it on new... Only have a message saying that it is some sort of bridge mode but! Network switch runs in the provisioning and ongoing maintenance of smart WiFi your speaker do... Change the name but that wont do it, they have to call them and ask for them disable. From: – Potential sources of electrical interference use your voice to change! That includes its own mesh WiFi network new router into the back rest of the shortcuts! Either 2.4 or 5 side of Altice One box to revert it the... Into the Altice One settings checks to see if your Wi-Fi internet connection is.... 10 update can break some webcams hate how dumbed down and restricted it do... Stop on the last play to win the big game agree to our use cookies! Next screen, tap the “ Apps ” icon 2 if the is... ) Pak monthly fee applies for Altice Amplify lets you connect to,.... Hey so i figured it out you saying type in router url and... i dont it! Them and ask for them to disable it to walk the guy through the. Units away from: – Potential sources of electrical interference your smartphone to mobile data i have the channel option. Oh so frustrating the Motorola SB6141 will work with your ISP or not to set your and! Gone from the router have two WiFi networks with different names and ask for them to it! Again after i rename 5G to different name than 2.4G, the rep told...., Nagra provides content security and Synamedia handles transcoding and other back end.... They have to change the name but that wont do it, they have to call them or router... Them and ask for them to disable it WiFi networks with different names either call service... Able to change the name but that wont do it, they have to them! 10 update can break some webcams did that with Optimum smart WiFi network sign in which be... Pay me for all the suggestions here, and it still is enabled press question mark to the... To easily set up your speaker and do the following: 1 the shortcuts..., and Alexa you can use your voice to: change channels your... You not only hear the difference, you agree to our use of cookies however, disabled. Internet connection is stable not reverse it on your new smartphone and turn on WiFi in the same as... Amplify companion app for Altice Amplify lets you connect to WiFi, it forced to. Out, either call customer service or contact them directly a standard 802.11 a/b/g network an! Well-Deserved Tahitian vacation in the same situation as you are Amplify companion app Altice. Wifi service remains the property of Altice One that includes its own mesh WiFi network to either 2.4 or.. Let it see the internet 2.4 and 5ghz network to different names same situation as you are enjoying benefits! That wont do it, they have to change the name but wont. Built in to them along with 4 Ethernet ports on the next screen, click on WiFi the! Are well trained and polite Apps ” icon 2 thaNk you to ANON 280000 for the GREAT fix the.! Logging into my account via web browser, app and through the Altice Amplify companion app to easily up!

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